NHS provision of elderly care 'in need of drastic improvement'

Posted on 17 February 2011

The NHS has been given a stark warning about its provision of services for older people, such as those receiving assistance as part of long term care plans.

Drastic improvements have been called for by care home providers Abbeyfield and Barchester, both of whom underline the need for fundamental changes to the treatment of older people, who may require support while choosing a care home to live in.

Abbeyfield chief executive Paul Allen described the neglect of basic levels of care laid bare in a recent report from the Health Service Ombudsman as "shocking".

He noted: "Training needs to be improved, with care at its very core, not heavy administrative responsibility and inefficient patient management."

Meanwhile, the founder and chief executive of Barchester Care Homes, Mike Parsons, called for urgent action to address waning standards of care.

"The independent and voluntary sectors have shown greater flexibility in changing working practices and reducing costs ... the NHS must take notice and work in partnership with them," he explained.

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