Care homes 'should provide tailored services'

Posted on 02 March 2011

People choosing a care home should look for one that offers a service tailored to the needs of its residents, according to one campaign organisation.

Daniel Blake, policy development manager at Action on Elder Abuse, said care homes need to move away from telling their residents what to do and when to do it, and towards allowing them to make their own decisions.

"A good care home is one which starts from the basis of providing a personalised service to people using that service," he commented.

Mr Blake added: "One of the best ways of assessing how good a care home is by talking to existing residents."

Recently, the Care Quality Commission announced plans to develop a new scheme to recognise excellence in adult social care from April 2012.

A consultation on how to define excellence in this sector, which should help people choosing a care home, will launch in May.

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